FAQ

Frequently Asked Questions

Find answers to common questions about our products and services.

What is your return policy?

We offer a 14-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 8-14 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

No, Unfortunately we do not ship internationally at the moment but our head office is not opposed to this option and are looking into it.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

What payment methods do you accept?

We accept all major cards and we are Powered and Secured by Yoco.